Customer Care & Policy

Warranty

Warranty scope must be stated in the quotation or order document. This page does not create a lifetime or unrestricted performance guarantee.

Draft for business-owner review.
01

Scope

Any warranty should identify the covered product, duration, covered workmanship issues and the remedy available after assessment.

02

Assessment

A concern may require photographs, usage context, maintenance history and safe return arrangements before a remedy can be determined.

03

Typical exclusions

Normal wear, corrosion, misuse, unauthorized modification, unsuitable storage and use outside the approved specification may be excluded, subject to applicable consumer law.

04

No legal limitation

Nothing in a commercial warranty should remove rights that cannot be excluded under applicable law.

Questions about this policy?

Ask for the terms that apply to your destination and order before approving a quotation.

Contact BladeSummit